XMS

Excellence and Innovation for Over Thirty Years

About Us

XMS is a consulting firm based in the Philadelphia suburbs, specializing in communications and technology development. Historically, we focus on software technology, with more recent diversification into audio and communications. We are excited to offer all of these services to customers in need of a mature, creative and dynamic voice to enhance their processes.

We have built reliable business systems since 1990, for a fraction of the TCO of similar systems. We do not force customers to surf the bleeding edge of technology. We believe that fundamentals should drive technology decisions, not the whims of opinion leaders or the résumé wish lists of developers. Upholding these principles in a world drawn to shiny objects can be a challenge -- but these principles are why our systems last 10 to 20 years, without major rewrites.

Tired of the technology roller coaster? There is a better way.

What We Do

Software That Lasts

New Technologies and Custom Business Applications
Our software activities follow two paths. We develop new technologies, typically at risk, with the goal of licensing them. We also build multi-tier business applications, which we approach as professional services for hire. These systems are designed to last decades, not months.

Our home-grown technologies are primarily in the knowledge management and AI arenas, where we were active long before the current explosion of AI. For example, we developed a novel expert system called KBXpert. Notably, KBXpert is built for workgroups, not simply individual chat sessions, and it uses an intuitive decision tree model for knowledge capture. It has been used by power and water utilities for emergency management for over 20 years.

We are also working to introduce explainability to neural networks (which are notoriously "unexplainable" -- a major drawback in sensitive real-world applications). The work shows promise, but will likely require outside investment capital to complete.

Audio Editing

Quality Recorded Audio for Everyone
Our XMS Audio unit makes quality recorded audio possible for everyone, so you can connect professionally with your community and the world. With over 40 years of audio experience, we support podcasters, churches, businesses and musicians.

In today's connected world, sounding your best is as important as looking and feeling your best. From content consulting, to editing, to affordable mixing and mastering, we ensure that you sound the best you can be.

For clients in eastern Pennsylvania and New Jersey, we are planning a podcast studio in the heart of scenic and historic Bucks County, PA, tentatively scheduled to open in 2026.

Communications

The Derivative Voice of Machines or the Authentic Voice of Humans?
Clear, authentic communication is an essential part of what we do. Clients appreciate this, even with technology projects, because effective communication improves everything it touches. We are happy to contribute to product strategy, branding, customer-facing documentation and other areas that multiply the value of technical work.

We can help with written communication, live presentations, as well as audio and video. In fact, the latest addition to our professional services portfolio, XMS Audio, helps businesses and entrepreneurs leverage growing audio markets for brand awareness and messaging.

President & CEO Tom Marchione is a freelance writer and audio engineer, and demands excellence in all communications. While generative AI systems can help with certain writing tasks, they are no substitute for the human soul. Machines cannot surprise, motivate or impress. Everything that we write is shaped by skilled humans.